It's simple! Sign up for an account, search for an inmate and send your message.
How does General Population work?
It's simple! Sign up for an account, search for an inmate and send your message.
How do I search?
You can search by first and last name or by inmate number.
Can I review my message before you send it?
Yes! You have the option to review how your postcard or letter looks before we send it off for you.
How will my message be sent? Do you send the message directly?
Yes! We take your message and turn it into a postcard or letter (with or without images) and mail it for you.
How do I know if my message was sent?
Once you sign into your account via the app or website and go to My Messages , we provide a status for each of your messages (draft, sent, or delivered) .
How much does it cost to send a postcard?
We offer different postcard or letter formats that range from 1 credit to 4 credits each.
You can purchase a single credit (30 cents) or credi bundle (which are cheaper per credit). The more text and images you include, the more credits per message. 1 credit equals 1 postcard.
Where can I see my remaining credits?
You will be able to view your remaining credits once you sign in, directly on the dashboard.
How long does it take for delivery?
Depending on the location of the correctional facility, delivery typically takes 5 to 10 days and you will be able to track the status on your dashboard.
What is “The Yard”?
It is a newsfeed, an online community of General Population users. You can connect with others here, search through posts to find further information and just make some new connections!